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Returns Policy
This Refund Policy (“Policy”) outlines the terms and conditions governing refunds for products and services purchased from 80Mills LLC (“Seller,” “we,” “us,” or “our”). By making a purchase from Seller, you (“Buyer”) agree to abide by the refund policy outlined below.
Products Refund Policy
Eligibility for Product Refunds
To be eligible for a refund for products, the following conditions must be met:
· The product must be returned in its original condition.
· The return request must be initiated within 30 days from the date of purchase or delivery, whichever is later.
· The product must be accompanied by proof of purchase (e.g., order confirmation, receipt).
Non-eligible Items for Product Refunds
The following items are non-refundable:
· Customized or personalized products.
· Digital products, such as downloadable files.
· Perishable goods.
· Products that have been used, damaged, or altered by the Buyer.
Refund Process for Products
To request a refund for an eligible product, contact our customer support team at support@80mills.com. Once the return request is approved, instructions for returning the product will be provided. Upon receipt and inspection of the returned product, a refund will be issued to the original payment method within 30 days.
Services Refund Policy
Eligibility for Service Refunds
To be eligible for a refund for services, the following conditions must be met:
· The request for a refund must be submitted within 14 days from the date of service completion.
· The service must not have been fully utilized or completed by the Buyer.
Non-eligible Services for Refunds
The following services are non-refundable:
· Customized or personalized services.
· Services that have been fully utilized or completed by the Buyer.
· Services that have specific terms and conditions indicated at the time of purchase.
Refund Process for Services
To request a refund for an eligible service, contact our customer support team at support@80mills.com Once the refund request is approved, the refund will be processed within 30 days to the original payment method.
Shipping
Shipping Schedule
· Orders are shipped twice a week. The specific shipping days are subject to change but will be communicated on our website.
· We process orders on business days, which are Monday through Friday, excluding public holidays.
· Orders placed on or just before our shipping days will be processed and shipped on the next scheduled shipping day.
Shipping Options and Rates
· At checkout, we provide multiple shipping options to accommodate your needs, offering a range of speeds and prices to ensure you can choose how quickly you receive your order. We also offer flat rate shipping for certain items or orders, which is an economical choice for shipping at a consistent rate, regardless of the size or weight of the package.
· Shipping rates are calculated at checkout based on the shipping option selected, the destination address of your order, and the applicability of flat rate shipping. Our goal is to offer competitive rates and great value to our customers.
· Paid subscribers of our service enjoy free standard shipping on all orders. This benefit automatically applies at checkout when logged into a paid subscriber account. The free shipping benefit extends to both standard and flat rate shipping options. Expedited shipping remains available at an additional charge for those needing their order more quickly.
Prohibited Items
· Certain items may not be shipped due to legal restrictions in various states or countries. It is the responsibility of the customer to ensure that their ordered items can be lawfully imported to their destination.
· Our website maintains an updated list of prohibited items reflecting current laws and regulations. We reserve the right to refuse shipping for any item that may contravene legal restrictions.
General Shipping Information
· Following the dispatch of your order, you will receive a confirmation email that includes a tracking number. This number allows you to monitor the progress of your order’s delivery.
· The delivery timeframe varies based on the selected shipping method and destination address. We provide estimated delivery times at the checkout.
· We are not liable for delays caused by adverse weather conditions, delays from shipping carriers, international customs issues, or any other factors outside our control.
· Should you have any questions or concerns regarding the shipping of your order, our customer service team is available to provide assistance.
This Refund Policy (“Policy”) outlines the terms and conditions governing refunds for products and services purchased from 80Mills LLC (“Seller,” “we,” “us,” or “our”). By making a purchase from Seller, you (“Buyer”) agree to abide by the refund policy outlined below.
Products Refund Policy
Eligibility for Product Refunds
To be eligible for a refund for products, the following conditions must be met:
· The product must be returned in its original condition.
· The return request must be initiated within 30 days from the date of purchase or delivery, whichever is later.
· The product must be accompanied by proof of purchase (e.g., order confirmation, receipt).
Non-eligible Items for Product Refunds
The following items are non-refundable:
· Customized or personalized products.
· Digital products, such as downloadable files.
· Perishable goods.
· Products that have been used, damaged, or altered by the Buyer.
Refund Process for Products
To request a refund for an eligible product, contact our customer support team at support@80mills.com. Once the return request is approved, instructions for returning the product will be provided. Upon receipt and inspection of the returned product, a refund will be issued to the original payment method within 30 days.
Services Refund Policy
Eligibility for Service Refunds
To be eligible for a refund for services, the following conditions must be met:
· The request for a refund must be submitted within 14 days from the date of service completion.
· The service must not have been fully utilized or completed by the Buyer.
Non-eligible Services for Refunds
The following services are non-refundable:
· Customized or personalized services.
· Services that have been fully utilized or completed by the Buyer.
· Services that have specific terms and conditions indicated at the time of purchase.
Refund Process for Services
To request a refund for an eligible service, contact our customer support team at support@80mills.com Once the refund request is approved, the refund will be processed within 30 days to the original payment method.